Frequently Asked Questions


Do you require a deposit?

There is a $52 ($1.75 goes towards the processing fee) retainer that is required immediately following your booking. Retainers are nonrefundable and nontransferable.

What is your cancellation policy?

Cancellations must be made 48 hours before your appointment. Failure to do so or no-call no-shows will be charged 100% of the remaining balance. All appointments must be canceled within 48hrs.

How do I know which facial is right for me?

Our services include a thorough skin analysis at the start of each appointment. We’ll assess your skin and recommend the best treatment for your needs. If you have more questions about your skin and what treatments would be best, you would need to book a consultation.

How do I make my final payment?

The remaining balance will be paid at your appointment. We accept Cash and all major debit/ credit cards, however your card will be charged a $10 processing fee and a 8% tax.


What time should I arrive?

Please arrive 5–10 minutes before your appointment to check in and relax. After 10 mins, your appointment will be rescheduled, and you will receive a $25 rescheduling fee.